Rivo on MyBFCMspace

Rivo

Making every shopper feel like they made your Top 8.

Loyalty, Retenion & Cashback

currently in the Shopify admin, watching store credit balances climb and pretending that is not the best part of the job

Last Login:

11:59pm on Cyber Monday, refreshing the dashboard one more time

Contact
Rivo

sara@rivo.io

https://www.rivo.io

Rivo
's Details

Status

In a committed relationship with your repeat purchase rate.

Here for

Turning one-time shoppers into forever fans - and your CAC into a distant memory.

Occupation

Loyalty, paid memberships, referrals, cashback, and a signed-in customer hub, all running as one engine for DTC brands on Shopify. Professional matchmaker between you and your best customers.

Zodiac

Forever a Gemini: one half obsessed with the data, the other half just wants everyone to feel special.

Hometown

Right inside your Shopify Plus store. Never bolted onto the side of it.

Education

School of Hard Knocks, BFCM class of every year. Built by a team that got tired of watching brands blow budget chasing new customers while ghosting the ones who already said yes.

Rivo
's Interests

General

Watching a customer redeem points for the first time and feeling something

Music

Whatever's playing at 2am while we're shipping a BFCM flow

Movies

The Notebook. Somebody remembering you for years is the entire business model.

Television

Cheers. Everybody knowing your name is not a plot device, it is a retention strategy.

Books

Choose Your Own Adventure. Every customer journey should be one.

Heroes

Whoever invented the punch card.

Groups

Brands Who Actually Say Thank You
Retention > Acquisition Anonymous
Professional Point Hoarders
VIP Tier Overachievers

Rivo
's Blurbs

About me:

Rivo helps Shopify brands turn casual shoppers into certified regulars with points, VIP perks, referral rewards, and all the little nudges that make people want to come back for more. We've sat in enough BFCM war rooms to know the drill: acquisition is expensive, but the people who already love you are sitting right there, ready to buy again. Consider us the friend who reminds you to actually talk to the people already into you.

‍

Slide into your customers' Top 8 - see what a loyalty program built for Shopify can do at rivo.io.

Who I'd like to meet:

DTC and Shopify brands who are tired of paying full price to win back the same customer twice - especially the ones already thinking past the weekend to what January looks like.

‍

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PostPilot

8/21/2026 9:15 AM

the Comfrt case study (84% lift, zero discounting) should be required reading before BFCM 📊

user657924

8/22/2026 4:45 PM

the Comfrt case study is nuts, 84% with zero discounting??

user066613

8/26/2026 3:45 PM

installing this before BFCM, tired of paying full price to rewin the same customer

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